Managing Difficult Workers (2)

You need to figure out how to make this a win-win situation.

How do I do that?

Well, problem employees often behave the way they do because their behavior has helped them get what they want in the past.

There's definitely a kernel of truth in that.

So making this a win-win situation will depend on making sure that bad behavior is no longer an effective way for Ralph to get what he wants.

But I already have rules. It's just that he won't abide by them.

Then you need to have clearly defined consequences for rule breaking. And use them.

OK, so I need a plan.

That's a start, but don't just sit around lamenting the situation and planning a response. Once the rules and consequences have been communicated, the main thing is to confront problems head-on.

And if problems continue?

Make sure that consequences match the magnitude of the problem.

And ultimately, I need to act in the best interest of my business.

Right! And a time may come when it's no longer worth tolerating the problem. Then you'll have to let him go.

Thanks for the advice.

Well, I hope things work out.

Info Cloud
let someone go
Then you'll have to let him go.
pink slip n.
a notice that is given to a worker by an employer saying that the worker's job is ending

Language Lab
kernel n.
/ˈkɚnl̟/
a very small amount of something
- I assume there's a kernel of truth in her argument.
the origin or basis of something
- The kernel of the company's problem is its insufficient funds.

abide v.
abide by [phrasal verb]
abide by (something) : to accept and be guided by (something) : obey
- Not many people here abide by the traffic rules.
abiding 現在分詞當做形容詞
[more abiding; most abiding] formal : continuing for a long time : not changing
a law-abiding citizen 奉公守法的公民
abide v.
to accept or bear (someone or something bad, unpleasant, etc.) — usually used in negative constructions
- I can't abide the man's rude behavior.

lament v.
/ləˈmɛnt/
to express sorrow, regret, or unhappiness about something [no obj]
- Lamenting a past glory won't help you have another breakthrough.
- Our neighbor Mr. Wang lamented the ungratefulness of the young generation.

magnitude n.
/ˈmægnəˌtu:d/
the size, extent, or importance of something
- Now we're facing a financial crisis of considerable magnitude.
a number that shows the power of an earthquake
- The 6.5 magnitude earthquake caused a lot of casualties.


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