Airlines
recraft the cabin by adding and adjusting
amenities inside jets
After
decades of relatively little change, aircraft cabins in the United
States are undergoing a
renaissance that promises to make the flying
experience more comfortable and enjoyable for passengers.
"We've seen in the last year or so some tremendous improvements in the
passenger experience," said Mary Kirby, editor in chief of Airline
Passenger Experience magazine. "Airlines were rather stagnant for many
years in terms of what they offered."
But, airline executives facing stiff competition and high fuel costs
are not making pricey changes out of benevolence. The best goodies are
reserved for passengers toward the front of the plane, sanctuary for
travelers willing to pay more or those with elite frequent-flier status.
Upgrades in some cases mean economy-class, believe it or not, will
become more cramped. Fortunately, some in-cabin perks will trickle back
to coach to distract attention from snug confines.
Legroom logistics
Personal space is the most coveted of passenger amenities — and the most expensive.
"What people care first and foremost about is getting the best possible
price, and then they want to make sure that when they stand up from
their airplane ride they can still feel their knees," said Henry
Harteveldt, a travel industry analyst.
An aircraft fuselage has only so many square feet, so seat
configuration is a zero-sum puzzle. If an airline gives seats.
Many airlines now allow you to pay for more
legroom. Some airlines
throw in a few extras too. For example, American allows priority
boarding with upgrades to Main Cabin Extra.
In reality, this new class of seat is what business class used to be.
"Legroom is clearly what people value," said Joe Brancatelli, a
business-travel writer. "They want it for
free, of course, but they will pay for it."
Discussion Questions
- Would you pay extra for more legroom during a flight? If so, how much extra?
- What airline amenity do you value most and why?
Notes and Vocabulary
do any stand out
- How to Stand Out in an Interview?
- How do you make yourself more desirable to the interviewer?
turbulence n.
irregular and violent movements of air or water that are caused by the wind
amenity n.
plural amenities [countable usually plural]
/əˈmɛnəti/
something that makes a place comfortable or easy to live in
- The hotel has every amenity you could want.
-
houses that lack basic amenities (=basic things that people need, such as heat and running water)
renaissance n. rebirth
/ˈrɛnəˌsɑ:ns/
a new interest in something, especially a particular form of art, music etc, that has not been popular for a long period
tremendous adj.
very big, fast, powerful; excellent
stagnant adj.
/ˈstægnənt/
1 stagnant water or air does not move or flow and often smells bad
2 not changing or making progress, and continuing to be in a bad condition
stiff adj.
difficult, strict, or severe
benevolence adj. the goodness of your heart
/bəˈnɛvələnt/
kind and generous; organized to do good things for other people
sanctuary n.
/ˈsæŋktʃəˌweri,/
a place where someone or something is protected or given shelter
elite n.
a person who is a member of an elite : a successful and powerful person — usually plural
cramped adj.
a cramped room, building etc does not have enough space for the people in it;
unable to move properly and feeling uncomfortable because there is not enough space
perk v.
snug adj.
fitting closely and often too tightly; providing or enjoying warmth, shelter, and comfort
: cozy
confine v.
to keep (someone or something) within limits : to prevent (someone or something) from going beyond a particular limit, area, etc. — usually + to
logistics n.
the things that must be done to plan and organize a complicated activity or event that involves many people
foremost adj.
most important, priority
fuselage n.
/ˈfju:səˌlɑ:ʒ/
the main part of an airplane : the part of an airplane that holds the crew, passengers, and cargo
configuration n.
the way the parts of something are arranged
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