Q: You tend to like Apple’s products and their simplicity. Is anyone doing it like them?
A: Microsoft's Windows Phone OS is very nice, very simple, uncluttered. This idea of simple and polished is everywhere in the industry right now. The winner is not the guy who invents the product, the winner is the guy who polishes it.
Q: You suggested there’s a gap between the way adults and kids are using technology – what is causing that?
A: It’s always having a screen with you and always being online. Those are two things society never had before. For the under 18-year-olds, they’ve never known a world without the Internet. The ones who are 10 have never known a world without a screen you can pick up and hold in your lap.
Q: What do you think is going to be big this century?
A: Nobody can predict what’s going to be the next hit. The only one who ever knew that is Steve Jobs. I can definitely point to the areas where I feel like we’re just at the beginning of the road. You look at ‘big data’ being collected by the big companies. If somebody could find a way to take all the data about what we eat, what medicines we take and where we live and our genetic biology, [we could] figure out disease. The data is sitting there, it just has yet to be parsed.
Q: Does there need to be a more cautious approach to new technology adoption?
A: Society course corrects. Whatever gets out of whack, we swing back. Privacy – the NSA thing – we realized we were going off the tracks and now we’re going to fix it. The tendency to predict the doom of society because of new technology goes back forever. It’s unknown and therefore frightening, but it always becomes known and we always come around. Always.
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